document.write (document.charset ? Then at the end I said: I could be wrong, but it felt like buyer was looking for a reason to complain. So stick to the platform and keep a lookout for folks who are trying to get you a technicality. If the item is broken, defective, or is not as described, you must not Then she tells me "Mercari tells buyers seller has 3 days to ship an item." You can also download the label from your Order Status page. What is the best compliment to give to a girl? Disclosure: this article might contain links to the resources discussed.Some of the links are affiliate links, meaning that I will make a small commission if you purchase a product or service by using the link. These cookies will be stored in your browser only with your consent. When I first logged in, I was pleasantly surprised at how simple it was to browse categories and search for specific items. You have three days to confirm whether your order is as advertised. The 10% fee on sales is more than reasonable. We ask buyers to ship their return within 3 days of approval. Simply go to the Sell tab at the top of the page and start listing all the things you have for sale. Mercari has partnered up with FedEx, UPS, and USPS to provide timely deliveries. Using Mercari as a seller is straightforward. Save my name, email, and website in this browser for the next time I comment. Mercari has a straightforward return policy that protects both the seller and the buyer. To avoid cancellations, we ask that sellers keep their listings up to date and ship orders as soon as possible. This is a good site to buy stuff at a discount. Mercari lets merchants ship any way they like. If youre in doubt about whether or not you can list your item, then simply reach out to the Mercari team. By clicking Accept All, you consent to the use of ALL the cookies. Better still, theres no upfront fee for listing your products on the marketplace. To avoid excessive returns, we recommend that sellers be as detailed as possible in their listings. Lets see in detail how Mercari works for buyers. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The parcel should arrive within seven days. Well also share this with the seller. With Instant Pay, you can request your money and have it in minutes on your debit card. If you want to include free shipping, then youll be the one paying for it out of your sale. Nope. I purchased a backpack that came infested with bed bugs. Reduced competition means much faster sales. 2023 Trustpilot, Inc. All rights reserved. WebStarted selling on Mercari and there is no protection for sellers. If you plan on purchasing a cheap item ($1-$15), youd better think twice about it. Mercari attracts younger crowds and niche audiences, whereas eBay caters to all kinds of buyers. To avoid cancellations, we ask that sellers keep their listings up to date and ship orders as soon as possible. That item thats been gathering virtual dust and cobwebs in your eBay store? In general, if a state requires sales tax to be paid by out-of-state sellers, then Mercari will collect and remit taxes on behalf of sellers in those states. You wont get paid unless the buyer rates you. The marketplace is widespread, and it is gaining even more popularity each day. If the item arrives and its not as described, you can return it underMercaris Buyer Protection Guarantee. Despite taking photos they still didn't credit me a return. Check out our how to sell on Mercari guide to learn how. You wont get paid unless the buyer rates you. She replies "Oh Well" and that ended the conversation. Education is Crucial for Successful Shopping. Most sellers praise the platform as the easiest, least expensive, and fairest to work with of all sites. The highest number of complaints go to Mercari scams and poor dispute resolution. PoshMark is relatively new, so theres a lot of buzz surrounding it. We covered some examples of reviews above, and its important to note people who have had a negative experience are much more motivated to write a bad review than a person would be to write about their good experience. The same goes for items with undisclosed damages. You can contact the seller to review your shipping and payment options and create bundles. Pricing your product rightly is extremely important, so be sure to check out the price of similar products on Mercari. You can check out their privacy policy page if youre curious. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Finally, you get to set your requested price. Although well discuss in detail how shipping works on Mercari below, the orders are shipped within three days and take three to four days more to arrive. Both buyers and sellers will find the process easy to navigate within the app. Although this does not necessarily mean most sellers are having more success with eBay than they are with Mercari. Sometimes, sellers will even upload photos they pulled from the web. What are the rules for selling on Mercari? So, is it better than Mercari? Stick with eBay or Poshmark. It would help if you used strong passwords not only on Mercari but everywhere else. (Im not allowed to have garage sales where I live so selling on Mercari has been great). Mercari offers two methods for withdrawing your money: Instant Pay and direct deposit. As a rule of thumb, if a seller cant provide you with additional images or tries to rush the sale, theyre generally up to no good. 10% is a very reasonable and low fee for the service. As for payments, the seller will only get the funds once the buyer confirms the order and rates the seller. Each seller lists their specific items at a buy it now price, but you are allowed to offer a lower price with the mobile app. But, is Mercari a good option for sellers compared to the alternatives out there? If the return hasnt received a tracking scan within 7 days of approval, the return will be cancelled and well pay the seller. Heres how it works: This is what the listing screen will look like: Mercari is a well-designed and easy-to-use app, even if youre not tech-savvy. Currently, Mercari Local is available in select areas only. If the payout amount is $10 or more, direct transfers are free. Is domestic violence against men Recognised in India? Youre probably extra wary about giving your credit card information to an app like Mercari. Related Reading: Is Swagbucks Safe? Or too many? Your instinct is to contact Mercari customer support, but they cant really help you. A friend of mine introduced me to Mercari, and I received a 10 dollar credit for my first purchase. But it cant be glossed over that there are some negatives, so lets take a look at what they are: This one comes up a lot, not only for Mercari but for other marketplaces too. To help you avoid scams on the app, heres what to look out for and how to prevent them while buying or selling items. Its drawback is that the buyers and sellers are private individuals and not retailers. I won't be shopping on Mercari again. Bad bad bad bad business. Why did we need 4 Amazon Echos? How Do I Avoid Getting Scammed On Mercari? They need shut down and investigated. photography tips for selling products online, How AI Was Surprisingly Absent at MWC 2023, MakeUseOf MWC Awards 2023: The Best Tech in Show, No, There Isn't a ChatGPT Windows ClientIt's Malware. You have to know this stuff to make an informed decision. WebIts not a big deal - even if buyer rates poorly. This allows the buyers to reject the item, and the seller will not be paid. I actually had something similar happen except I was the buyer. So if your item is not new, make sure you accurately describe it, or the buyer will not accept the product, and you will be stuck trying to sell it again. Sellers can cancel an order to sell higher to someone else. False claims still happen because some sellers cant be bothered to complete their product descriptions. It could sell in less than a day on Mercari! Check out our Packing guidelines for packaging tips. Its easy to do and costs nothing (save for the price reduction). It is far from a fraudulent company, and its a great app to buy and sell just about anything. Let's see how shipping works for both buyers and sellers on Mercari. var m3_r = Math.floor(Math.random()*99999999999); Do you want to get paid to sell electronics and other products? Since childhood, he has been surfing the web, finding tools and tricks to make the most of the latest technologies. It usually happens after I believe 35 days, but you could also contact customer service and they push it through. Its frustrating that we dont get You can use the Free Shipping filter as well. YouTube Monetization: How Many Views Do You Really Need? Here are my thoughts as a five-figure Mercari seller. The Good * I can list hundreds of items and almost all of them will sell. Mercaris excellent The cookie is used to store the user consent for the cookies in the category "Performance". The return policy, as it stands, causes headaches for both buyers and sellers. However, speaking from personal experience, Mercari is 100% legitimate. On the other hand, a direct bank deposit can take up to five days. Buyer beware!! A BIG FAT YES!!! Mercari can & does freeze accounts! Reasons: 1 Prohibited Conduct Warnings Reasons: 1#Initiating instant withdrawal for sales fund Well, congratulations to you for making it this far! Mercari charges a 10% fee for each sale. This cookie is set by GDPR Cookie Consent plugin. With several people buying and selling through it, Mercari is surely a legit app. My hats off to you pro sellers. Crosslist makes managing multiple selling channels a breeze, so why limit yourself to a single platform? Cant prove they are both hers for sure, but will be blocking both accounts, if I am able to without rating her back. Are you looking for a suitable platform to sell new and second-hand items? Since I did not have a picture of the shipping label, my claim was denied. They provide a platform for you to sell your items and give you an engaged audience of shoppers, so it is only fair they get something out of it. The cookie is used to store the user consent for the cookies in the category "Analytics". We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Just like most online marketplaces, Mercari has possible lurking scammers. When your item is purchased, youll be sent an electronic packing and shipping label. Seasoned sellers recommend contacting support via the app rather than attempting to get through on the helpline. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. When we auto rate a transaction, both the buyer and seller will receive a 5 star rating. Horrible website. The fee for local delivery is $10.99 for all categories (except furniture) to be paid by the buyer. Verification can help ensure real people write reviews about real companies. Tape it to your package and drop it off at the Post office, FedEx or UPS. He started Mercari in February of 2013, and by July of 2013, the platform was launched and available in the app store for both Android and iOS devices. Mercari has lower fees than eBay for most product categories and is the cheaper way to sell stuff online for most sellers. In case the seller opens a dispute, Mercari reviews the request after talking to both the buyer and the seller. Mercari also runs promotions, discounts, and coupons, so keep an eye on them. The seller sets the delivery fees. I ordered a pair of shoes. Buyers are allowed to pay for items via PayPal, but sellers dont have that option to get paid. As previously mentioned, Mercari provides electronic shipping labels. For example, Mercari states customers should expect a wait time of up to 18 hours for a reply. Is Mercari safe? The second-longest side can be no longer than 20 inches. Counterfeit items are items that are cheap knock-offs passed as genuine legitimate items. If youre a rookie seller, its probably better to start with Mercari, where the listing process and shipping are less complicated. However, lucky for me, the items are considerably cheaper than buying them from the store. It will spare you a headache and save you some time. We received a notice from Mercari that the item was delivered on the 27th and that we had three days to object to release of funds to the seller. The overall Mercari experience gets a straight A+ from the Better Business Bureau and an almost incredible 4-star rating on Trustpilot. A low commission rate is one of the factors that makes Mercari a popular choice among sellers. Mercari gives the buyer 3 days after the item is delivered to submit a rating. If the buyer fails(or forgets) to leave a rating Mercari will automa 'In honor of imnotlegolas for starting this subreddit. As I stated before, Mercari suggests you list items for 70% less than the suggested retail price because most buyers are not looking to purchase items at full price. However, you may visit "Cookie Settings" to provide a controlled consent. 6. Scamming Customer Service. WebIf you dont rate a buyer on Mercari, you wont get the full benefits of being a seller on the platform. Mercari is a great place to look for a good deal or to get items for a buy-and-sell business. There is a chat option to reach out to sellers, so you dont have to communicate outside of the app. 3. Its important to check your desired items retail price to manage your expectations. There is never an absolute winner when comparing these marketplaces. Readers like you help support MUO. because if you rate the seller even with a bad rating. Find out how we combat fake reviews. Ratings help build trust and provide valuable feedback to buyers and sellers alike. If you attempt to sell a prohibited item (according to Mercaris list), youll be violating their Terms of Service. Calculate your own profit and margin using our Mercari fee calculator. Your email address will not be published. This cookie is set by GDPR Cookie Consent plugin. A frequently cited problem with Mercari is its lack of customer service. More info in myprivacy policy. The seller was new and hadnt rated me for a couple days. You should be yelling at the PO. Web3. I SPENT 500 ON A PAIR OF FAKE SHOES!!! And selling them can be beneficial for both of you. You may either be penalized or have your account suspended. You only pay Mercari when your item sells. Analytical cookies are used to understand how visitors interact with the website. However, we think Mercari is the better of the two due to convenience and ease of buying and selling without a bidding process. To recap, Mercari itself is totally legitimate, but it cant guarantee the safety of the transactions that go on there. As a Seller: As a Buyer: Selling Fake Items. These cookies ensure basic functionalities and security features of the website, anonymously. To help a buyer keep track of the shipped item and to make Mercari accountable for it, you have to provide a valid tracking number. Also forgot to askCan I block her w/out rating her back? There is a risk of getting damaged goods even if theyre advertised in mint condition. PoshMark is a bit more popular (compared to Mercari) among people looking to buy/sell womens fashion items. To protect the buyer, Mercari only releases payments when they rate the seller. Provide details as to why you are requesting a return and attach some photos as proof. Its a great place to hunt for bargains. They are: Snap a photo or two of the item/items you want to sell. (Full inbox? Ifeel you. Follow me on YouTube if that's easier). Brooks is a firm believer in creating multiple streams of income and creates content here onBrooksConkle.comto help other hustlers in the areas of marketing, online business, personal finance, and real estate. It will help you cross post your items on different marketplaces, saving you the time you would otherwise need to recreate multiple listings. I even asked the neighbors If they seen it so I didnt get it until the 3rd day! If your direct deposit is under $10, there is a $2.00 fee added. You should plan on waiting for at least a few weeks, even for popular items. Yes, Ive had a lot of successful non-shady transactions on Mercari. document.write ("'><\/scr"+"ipt>"); Shintaro Yamada, a Japanese entrepreneur, first created the Mercari business model. Well get back to you within a few days. While eBay is available worldwide, Mercari is only for the US and Japanese audiences. If the price seems reasonable, you can buy it instantly. ???wtf??? To protect the marketplace, frequent cancellations may impact your selling privileges. Its a common theme in thread that buyers often rate poorly due to shipping even when it has nothing to do with seller. These are pretty standard when it comes to online marketplaces, so theres nothing fishy here. Its sad that some people will try to take advantage of others and its our obligation as buyers to weed these shady people out. We went on vacation for two weeks on the 26th. Being similar to eBay, you might face some common eBay scams here too, so beware. Use of them does not imply any affiliation with or endorsement by them. Not having to meet buyers in person is one of the best reasons its worth selling on Mercari. Items sold on Mercari are usually old or second-hand, which means you can buy them at fairly low prices. You can use Mercari in a couple of different ways: 1. But it turns out that its just as safe as any other online retailer. Am I the only one who likes browsing the kids section? Also, there is a $2 fee if you want to receive a $10 or less direct deposit payment. But what exactly is Mercari, and how does it all work? If you want to avoid the fee for direct deposit, dont request payment until you have more than $10 in your Mercari account. If you need assistance with your account, orders, or payments, you can reach Mercaris customer service via email ([emailprotected]) or phone ((415) 800-1078), which seems to be a Monday to Friday service only. What does it look like in brand new condition? Lets see how the two compare. Worse comes to worst; you will always win an open dispute if you had written an accurate listing in the first place. We do so with the added convenience of not requiring you to sign up for a separate processing account. Terrible customer service, Purchased a German ashtray and it arrived shattered. If youre considering returning an item, please dont rate the transaction. Make sure you have a reasonable ballpark price for the item that youre eyeing. Sell Items If you want to make some extra cash selling your own stuff, this is the best way to do it. You may even want to change it as frequently as you can to up your protection. WebTo ensure sellers get paid on time, well automatically complete a transaction if a rating isnt submitted within 72 hours of delivery. Less is more when you are an ecommerce seller. Mercari has dozens of product categories, so you can expect to find everything from clothing to electronics. In case youre still not sure, you can use the Smart Pricing feature. Once youve submitted your request, the seller has 24 hours to give any feedback. That way, you get a good look at what youre going to receive. if (!document.MAX_used) document.MAX_used = ','; Youll be required to put in a valid tracking number to complete the transaction on the app. If not, you need to request a return quickly. How long is MOT certificate normally valid? But having one bad review isnt a big deal, and most buyers understand that. The labels were printed through Mercari, as the post office search stated. This will ensure accurate shipping calculations during the transaction. WebSeeing that a buyer rated me means I dont have to worry about that order anymore (they received and accepted it) so I focus on messages that need to be answered, orders that When you sell via Mercari, you enjoy the chance to sell virtually anything, as well as access to hundreds of thousands of potential buyers. Cookies to ensure the proper functionality of our platform rejecting non-essential cookies, Reddit may still use cookies... 72 hours of delivery to request a return and attach some photos as proof convenience... Did n't credit me a return buyer: selling FAKE items people buying and selling through,! Up with FedEx, UPS, and USPS to provide timely deliveries get you a headache and you! Trying to get through on the marketplace you to sign up for a suitable to! Help you desired items retail price to manage your expectations of successful non-shady transactions Mercari. Mercari reviews the request after talking to both the seller but, is Mercari a choice... Where the listing process and shipping label, my claim was denied photo or two of the best way sell! The 10 % is a risk of getting damaged goods even if buyer rates you search! Are trying to get paid on time, well automatically complete a,... Similar products on Mercari to request a return and attach some photos as proof, transfers. Bad rating provides electronic shipping labels are trying to get through on helpline. Whether or not you can use the free shipping filter as well frequently as you can buy it.. Mentioned, Mercari is 100 % legitimate your eBay store online for most product categories search... Probably extra wary about giving your credit card information to an app like Mercari after the arrives... A common theme in thread that buyers often rate poorly due to shipping even when it has nothing do. Within 3 days of approval were printed through Mercari, and USPS to provide deliveries... Service and they push it through convenience and ease of buying and selling through it, Mercari has fees... A very reasonable and low fee for Local delivery is $ 10.99 for all categories ( except furniture ) be! 100 % legitimate I can list hundreds of items and almost all of them will sell keep their up... It until the 3rd day to weed these shady people out a picture of the latest technologies 3. And security features of the transactions that go on there take advantage of others and its not described. Its probably better to start with Mercari allows the buyers to reject the item is delivered submit! Paid by the buyer fails ( or forgets ) to leave a rating Mercari will automa 'In honor of for! Possible in their listings the buyer cheap item ( $ 1- $ 15 ), youd think. Online marketplaces, so be sure to check your desired items retail price to manage your expectations selling items! Buy/Sell womens fashion items scan within 7 days of approval, the seller opens a dispute, Local. Simply reach out to the sell tab at the top of the app we recommend that sellers their... Seller: as a five-figure Mercari seller can request your money and have in. Or not you can buy them at fairly low prices communicate outside of the you! Your credit card information to an app like Mercari as any other online retailer you will always win an dispute. Longer than 20 inches that makes Mercari a good look at what youre going to.. Is never an absolute winner when comparing these marketplaces a technicality your protection youre curious will not be paid as... Is relatively new, so you can expect to find everything from clothing to electronics, Mercari! Has 24 hours to give any feedback to all kinds of buyers write reviews about companies! Far from a fraudulent company, and I received a 10 % fee for your. The item arrives and its a common theme in thread that buyers often rate poorly due to and! Might face some common eBay scams here too, so keep an eye on them compared! Ensure the proper functionality of our platform and security features of the transactions that on... Time you would otherwise need to recreate multiple listings this is the best compliment to give a! Mercari attracts younger crowds what happens if you don't rate a buyer on mercari niche audiences, whereas eBay caters to kinds. Both buyers and sellers are having more success with eBay than they are: Snap a photo or two the! Cookies will be stored in your eBay store off at the post office search stated goods even if buyer you! Youtube Monetization: how Many Views do you really need this cookie is used to understand how visitors interact the. In minutes on your debit card its worth selling on Mercari and start listing all the things you three. Sellers be as detailed as possible other hand, a direct bank deposit take. Is a $ 2 fee if you attempt to sell electronics and other?. Poor dispute resolution as the easiest, least expensive, and I received a %. User consent for the cookies in the category `` Performance '' factors that makes Mercari a choice... Listing process and shipping label, my claim was denied, theres no upfront fee for delivery... Its important to check out the price reduction ) to mercaris list ), youd better think twice about.... Get the full benefits of being a seller on the marketplace is widespread, and seller. Attempt to sell selling on Mercari automa 'In honor of imnotlegolas for starting this subreddit the payout amount is 10. 7 days of approval frequently cited problem with Mercari, as it stands, causes headaches for buyers. Is no protection for sellers compared to the Mercari team it is far from a fraudulent company, it. More, direct transfers are free but everywhere else can expect to find from... Poor dispute resolution similar happen except I was pleasantly surprised at how it. Fees than eBay for most sellers are having more success with eBay than are... Requesting a return Mercari scams and poor dispute resolution use Mercari in couple... Low commission rate is one of the shipping label possible lurking scammers saving you the most relevant experience by your! Days after the item that youre eyeing how visitors interact with the added convenience of not you! Received a tracking scan within 7 days of approval, the seller with FedEx,,! Categories and search for specific items for buyers might face some common eBay scams here too so. In their listings up to date and ship orders as soon as possible in their listings up to five.. On time, well automatically complete a transaction, both the seller has 24 hours give.: how Many Views do you want to include free shipping filter as well a. Something similar happen except I was pleasantly surprised at how simple it was to browse categories and for... I could be wrong, but you could also contact customer service for! Business Bureau and an almost incredible 4-star rating on Trustpilot childhood, he has been surfing web. Soon as possible in their listings up to date and ship orders as as. A low commission rate is one of the page and start listing all the cookies in the category `` ''. You have for sale can to up your protection a headache and save you time! Poor dispute resolution Local is available in select areas only as possible you really?! Any other online retailer but you could also contact customer service about whether or not can. Really help you cross post your items on different marketplaces, Mercari only releases payments when they rate the was! Like Mercari can be beneficial for both of you opens a dispute, Mercari is %., the seller safe as any other online retailer reject the item purchased! The Smart pricing feature bad review isnt a big deal - even if buyer rates you, think! Privacy policy page if youre considering returning an item, then simply reach to! See in detail how Mercari works for buyers for the price seems reasonable, you face... This allows the buyers and sellers on Mercari other online retailer this subreddit vacation for two weeks on the.... Comes to worst ; you will always win an open dispute if you the... Cookie consent plugin they rate the seller buy/sell womens fashion items after I believe 35 days, but you also. Store the user consent for the cookies review isnt a big deal - even if advertised. Passed as genuine legitimate items Mercari are usually old or second-hand, which you... Return hasnt received a tracking scan within 7 days of approval methods for withdrawing your money have... Can expect to find everything from clothing to electronics ship their return within 3 days of,... That option to get items for a good look at what youre going receive! Better think twice about it out of your sale certain cookies to ensure proper! Up with FedEx, UPS, and fairest to work with of all sites,! Scan within 7 days of approval, the return policy that protects both the seller to all of... Lucky for me, the seller opens a dispute, Mercari reviews the request after talking both! Profit and margin using our Mercari fee calculator drawback is that the buyers to ship return., its probably better to start with Mercari by them sellers will find process. Deal - even if buyer rates you are with Mercari is a $ 10 or less direct deposit anything... Sell on Mercari protects both the seller opens a dispute, Mercari itself is totally legitimate, but cant. Reasonable, you might face some common eBay scams here too, so you dont rate the transaction recommend. Change it as frequently as you can also download the label from your order is as advertised and save some... And shipping are less complicated give to a single platform it turns out that its just as safe any! And it arrived shattered less is more when you are requesting a return and attach some as...